Versity engineering experts are there for you without cumbersome escalation paths.
In addition to traditional email and phone support, each customer is given a dedicated private Slack channel to use for formal as well as informal questions and technical support. The Slack channels are staffed by Versity's core engineering teams, who have the knowledge and ability to diagnose and address issues.
Versity's direct engineering support model benefits customers and Versity because;
Whether you have a question, feature request, support issue, or just want to chat about long term data preservation - we will always be available to talk to you!